RETURNS

Return Policy

At Yuve we are committed to delivering the highest quality products and we offer a free trial for certain products, so you can try them out before committing to larger purchases.

Because we maintain such high quality control standards, we’re not able to refund for shipments that are sent back, refused or marked as returned to sender. Any boxes that are sent back or marked as "return to sender" or "refused" will be disposed and we will not re-sell or re-use them. This allows us to ensure the health safety of our current and future customers. So, once an order ships from our warehouse it is final sale.

My item arrived to me damaged/defective, what do I do?

Please email contact@getyuve.com with your name, phone number and order confirmation number and we’d be happy to send out a replacement to you. We will also pay the shipping and handling fees. We are not responsible for any damage that may occur during the return shipment of your order.

My order is missing an item, what can I do?

Please contact us at contact@getyuve.com so that we can help you out.

I purchased product at a retail store, can I return or exchange it online?

We recommend returning your product at the store that you purchased it from if you're not happy with it. 

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